Live Telephone Call Captioning
“As far as I know there’s really only the one company in the US that does it (CapTel Inc.), and they have three centers with several hundred people working 24/7. It’s a service meant for the hard-of-hearing so that they can talk normally into the phone instead of the more traditional (but painful) method of using a TTY device to type back and forth, with a person in between reading the messages out loud to the hearing party.” – Arianfelou