Previous rank: 14

Why it's awesome: Swiss International Air Lines emerged in 2002 from the remnants of the now defunct Swissair and is now a member of the Lufthansa corporate family. The Basel-based airline employs a relatively young fleet of Airbus A330-300 and A340-300 wide-body jets for long-haul routes.

Though some fliers found economy-seat comfort to be lacking, most praised the cabin crew for its friendly service and the airline for its wide assortment of complimentary adult beverages.

See additional airline information at Skytrax.