So, flashback to my first year of teaching. I was a 21 year old middle school teacher, fresh out of college and extremely green. I was admittedly shaky when it came to parent communication. It is quite intimidating to speak to a parent as an equal when you are less than 10 years older than their children! Many of them were old enough to be my parent, which made things awkward for me.
However, any principal I've worked with also knows this about the parents, so they put on a show to calm the animals down but trust you to do something to try shutting them up next time.