“Ali Fares knew me very well by then. He had treated me countless times for abscesses in my arm and was the first person I saw when I woke up from an overdose a couple of months back. He never treated me badly. He was always very caring and just treated me like a person that just needed help. This time when I went to the hospital he was there and saw my name on the board in the ER and remembers me. He came into my room and gave me a hug and wished me luck on my journey to rehab.”