“We both work from home and had a day of phone calls and she gets quite vocal if we’re on the phone, but we can’t shut her out, so it was an ideal day for him to try it – but I don’t think he expected it to work. He took an old pair of trousers and stuffed them with a duvet cover, a towel, and a heating mat and she was on it straight away. The shoes weren’t strictly necessary…”