He is truly generous.
“A family friend builds movie sets, doesn’t design, but is one of the poor dudes that just builds. Anyway, he worked on the set for The Matrix and Keanu heard about the family trouble he was having and gave him a $20,000 Christmas bonus to help him out. He was also one of the only people on the set that genuinely wanted to know people’s names, that would say hello and mean it, and that would talk to people like they were his peers and not below him, just because they were practically making nothing to build a set.” — kahi / reddit