In December 2019 the actor was on a flight from San Francisco to Los Angeles, but his plane made an emergency landing at the Bakersfield airport in California. The landing was due to a mechanical issue. While this was happening, people managed to film some Instagram stories showing Keanu talking to a staff member and then taking the lead in helping the passengers reach their destinations. Later on, the passengers and Keanu sat in a van, where he had conversations with them.