They soon realized the dog named Max was just a puppy and the aggression he was displaying was just fear
“Immediately, through a video call, we contacted a trainer who always helps us with animals that have problems with aggression so he could guide us on how to get him off the bench, as he was not letting anyone approach.
It took us almost two hours to get him out. We realized he was a puppy and the problem was fear and not that he was aggressive, but that he was terrified. With the help of several neighbors who were bringing everything, I asked for more help from the trainer, who watched everything that was happening through the video call, guiding me on how to put a noose around the dog’s neck so we could cut the chain. It took some time, but we did it.”