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“I worked at Aldi, which has a return policy where you get your money back plus an item of equal or lesser value. One customer routinely returned a gallon of milk with just a quarter remaining, claiming it was ‘rancid.'”

“He’d then get a new gallon and his money back. This went on almost daily for two weeks until the district manager finally put his foot down.”

 

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These Customer Service Experiences Are Just Something Else…
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11/19
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