"Don’t be an @$$hole to anyone in customer service – from retail to sales and food service – I worked in retail for many, many years. These folks are just trying to get by and aren’t responsible for whatever is that got you all upset in the first place. In fact, simply being nice to them in a difficult situation can more times than not actually work out in your favor as they may sympathize/empathize with you."
Make sure stuff works in a local network and interact with it trough a VPN or something. That way you'll be safe.
#10 aren't they making themselves, kind of?
#22 "paralegal" sounds to me like "paraplegic, but in law" sorry