"I'm an aircraft mechanic. Seriously people, getting mad because of a short delay due to mechanical failure or because we have to run an additional system test is dumb. Shouting or swearing at us if we are on the plane and working on something doesn't help either. These are complicated electrical systems in a device that throws you thru the air. Wouldn't you wait 15 minutes to know that everything is okay?"
That may be, but there are certainly nefarious individuals who might do an awful lot of mischief.
I work in the auto industry and deal with most OEM's. GM is one of the worst.
I worked for the HQ of one of these chains. The pharmacy is the reason people go to the store. But, due to regulations and competition, profit from prescriptions is negligible.
The profit comes from the front end where people buy makeup, razor blades, candy, soft drinks, Hallmark cards, etc. because they're in the store anyway to pick up their Rx.
Completely true, at one job the first thing I did if I had to go to their desk was check the uptime on the computer. One person swore that they had restarted their computer and they shut it down every night even acting offended when I asked. I checked the uptime (right in front of them), 2000+ hours... Restarted the computer and all the problems they were reporting went away. Interestingly enough they had no response