“File a grievance! For the love of all things, when your insurance denies something, take the time and file a grievance.”

“You have to play their game. You filed an appeal that the payment was inadequate. They deny your appeal. So you file a second-level appeal. This is where they strengthen their argument or cave. Almost always, the denial is maintained. But now your next appeal is outside the organization, and you finally get to a number that insurance companies at least used to be afraid of, called upheld complaints per thousand (submitted). It’s only at this level that you’ll receive the review of your situation where someone didn’t have an incentive to deny your claim.”