I was working City Hall one day when two guests came in with two little girls. One was in a wheel chair and the other one looked like she had just seen death. Both were cut and bruised and the one in the wheelchair had her arm in a cast. The two women were actually nurses from a hospital and were asking for a refund on the girl’s tickets, something we avoided doing at all costs. When I asked why they told me the story. The two girls were with their mom and dad at Epcot and on the way home they got into a horrible car accident. The mother was beheaded right in front of them. The father eventually died too but the two girls didn’t know that yet. They were from overseas and had no money and no contact information for anyone they knew. They were bringing the tickets back to get the girls some much needed money to help get them back home. My heart absolutely sunk. If you had seen these girls you’d know why. They were truly traumatized.