“I work in IT and a lady got married over the weekend (I didn’t know or care). She called me that Monday and told me she could not log into her account.
I pulled up her info and said ‘Well, you aren’t locked out. What username are you using?’ She gave me her first initial and a new last name. I said that’s not your account, where she proceeded to tell me how she got married etc.
Bitch literally thought that when she got married all her accounts ever associated with her name changed. Automatically.”