I used to work for a chatbot app. Our app would text our users every morning with a greeting in a different language, i.e. Hola, Bonjour etc. One day we got blown up by a user saying their account was hacked. She said, “my name is Kim Smith, not Kim Konnichiwa, someone’s hacked my account!”

When we explained that our service has been clearly saying hello to her in other languages every day and that konnichiwa is hello in Japanese and her account was fine, she went on a racist rant and said Disney was behind the destruction of America. Yep.