"Worked security for several years, smile and be friendly at the angry @$$holes. It’s very satisfying to watch them fizzle and feel awkward as there’s no one for them to react off of.
The security guards that try to act all tough, angry and mean are typically the worst security guards."
You are very smart to understand that!
Btw, could I borrow a pen?
And I might have a ... small request later for you.
I like the way you responded to that.