"Attorneys can really only remember the details of about 20 to 40 cases at a time, so if you call your attorney after about a month or two, depending on the firm and how busy they are, they likely completely forgot what happened to you, and are working off a set of notes to pretend they have any clue who you are. Especially if you’ve really only interacted with them via phone other than one time in person for an intake or whatever."