Abcde and her mom had gone to the gate for priority boarding when the gate agent began to mock the girl
Redford explained in an interview with ABC7 that “The gate agent started laughing, pointing at me and my daughter, talking to other employees. So I turned around and said, ‘Hey if I can hear you, my daughter can hear you, so I’d appreciate if you’d just stop,” she recounted. Despite the confrontation, a photo of her daughter’s boarding pass with her name ended up on social media.
“She said ‘Mum, why is she laughing at my name?’
“I said not everyone is nice and not everyone is going to be nice and it’s unfortunate. While I was sitting there, she took a picture of my boarding pass and chose to post it on social media, mocking my daughter. It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines.”
An incensed Redford filed a formal complaint with the airline. The company responded two weeks later with disciplinary action against the mocker and a formal apology to the family: “We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online.”
Well, Southwest Airlines might treat people with respect online, but the rest of the internet wasn’t as sympathetic to the situation
Many people started saying that it’s all the parent’s fault
Other people just could not hold it in and started joking about the name as well
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