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Waiters and people working in service should be paid fair - by their employers! And when they do a good job, they might get a little extra from the customers on top.
Believe it or not, customers don't sh#t money! So when i'm short on money, even good service will not get a tip from me. And i don't need to discuss about it or justify myself.
This whole "but the waiters rely on it" thing is just absurd and creates an uncomfortable situation, for both customers and employees. Get your workplace/payment situation right and don't f@#k up with the people you really need - your customers.
You don´t get, that an employee costs the employer already twice of what their salary is because of taxes and social insurance - at least in Europe.
If they would get higher wages every employer would have to pay even higher taxes in addition to rent, which often is nearly not affordable at highly frequented spots, hell they even have to pay taxes on rent!
Every cent they have to pay more, directly adds to the price you have to pay.
It's local customs and how it's done. It usually works out and the people not leaving tips know that they're being rude and what was expected. If I showed up where you lived and ignored local customs and just shrugged and said "well where I live in America we don't do that, I don't get it, ¯_(ツ)_/¯" then I'd be another @$$hole american.
If you often go to the same restaurant, trust me they remember you same as generous tippers. I'm sure you get the "special" wonton soup.
That´s at the Crown Hotel in Melbourne where the room starts at AU$ 259,- a night. They should be able to pay their waitstaff a proper wage, but they don´t.
It's meant to be a "thank You for above average service" not "here is some money because your boss is too cheap to pay you enough to not to be depending on tips"