"One of my co-workers was cold-calling customers, trying to get appointments to drum up business. One of them told him to, “go f@#k his hand,” and he responded with “I’ve got that penciled in for 3. I should be done by 4 if you’d like to come in for an appointment then?” The guy laughed his @$$ off, and ended up coming in for the appointment."

Difference_in_Shades