"Worked in car parking customer service for a few years.
Had to explain to a lady why she was being charged for an hour and a half, instead of letting her out for free under the “half an hour free” rate … When her vehicle had been in the car park. Parked. For an hour and a half.
Her reasoning ?
“I only intended to stay 20 minutes”
“My system shows me you were here for an hour and a half”
“Yes, but I only intended to be here for 20 minutes”
“But…..you were ACTUALLY here for an hour and a half…”
Ended up having to explain over 5 minutes how rates work, and how you get charged for the time in the park.
Wild."